Comments on: Review of Ottawa Aquarium Stores, a Brand War http://www.stuffedashes.com/2010/02/02/review-of-ottawa-aquarium-stores-a-brand-war/ Reviews on anything and everything! Mon, 14 May 2012 16:12:17 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Darleya http://www.stuffedashes.com/2010/02/02/review-of-ottawa-aquarium-stores-a-brand-war/comment-page-1/#comment-83858 Darleya Wed, 07 Sep 2011 20:39:53 +0000 http://www.stuffedashes.com/?p=635#comment-83858 I don't like the sounds of that at all Betsy. Based on his abrupt personality, I can definitely picture him being that rude with you. Hmm. We have not had to return anything, and haven't really bought any 'hardware' there so to speak, just live fish. Thank you for the warning, I may take the time to adjust this brand war, even though it's from last year. You can't run a business and treat customers this way. To clarify, she was talking about <a href = "http://www.aquavalley.ca/eshop/" rel="nofollow">Aqua Valley Aquariums</a> on Ogilvie Blvd here in Ottawa. I don’t like the sounds of that at all Betsy. Based on his abrupt personality, I can definitely picture him being that rude with you. Hmm. We have not had to return anything, and haven’t really bought any ‘hardware’ there so to speak, just live fish. Thank you for the warning, I may take the time to adjust this brand war, even though it’s from last year.

You can’t run a business and treat customers this way. To clarify, she was talking about Aqua Valley Aquariums on Ogilvie Blvd here in Ottawa.

]]> By: Betsy http://www.stuffedashes.com/2010/02/02/review-of-ottawa-aquarium-stores-a-brand-war/comment-page-1/#comment-83840 Betsy Wed, 07 Sep 2011 19:00:20 +0000 http://www.stuffedashes.com/?p=635#comment-83840 We've had reef tanks for many years. We bought a pump as a gift for our sons reef tank as he just moved to ottawa. Come to find out, he didnt need this pump. We tried to return it back to the store and was told they have a 20% restocking fee, and the rest we could have back in cash (since we paid with debit) but unfortunately, the merchants machine didnt have a refund option and he didnt have enough cash in his drawer. We;d have to come back. When i called, because the receipt does not state his return policy, nor does their website i was told "look lady, i dont have time for people like you who just buy stuff and then want to return it because they dont like it. We have NO return policy and im doing you a favor..so too bad for you". I didnt let him finish he was so ignorant. DONT BUY ANYTHING here. We try and avoid the box stores, support the small merchants, but this business owner is extremely ignornant. We’ve had reef tanks for many years. We bought a pump as a gift for our sons reef tank as he just moved to ottawa. Come to find out, he didnt need this pump. We tried to return it back to the store and was told they have a 20% restocking fee, and the rest we could have back in cash (since we paid with debit) but unfortunately, the merchants machine didnt have a refund option and he didnt have enough cash in his drawer. We;d have to come back.
When i called, because the receipt does not state his return policy, nor does their website i was told “look lady, i dont have time for people like you who just buy stuff and then want to return it because they dont like it. We have NO return policy and im doing you a favor..so too bad for you”. I didnt let him finish he was so ignorant. DONT BUY ANYTHING here. We try and avoid the box stores, support the small merchants, but this business owner is extremely ignornant.

]]> By: Laurel Mccraw http://www.stuffedashes.com/2010/02/02/review-of-ottawa-aquarium-stores-a-brand-war/comment-page-1/#comment-4183 Laurel Mccraw Sun, 12 Dec 2010 20:14:11 +0000 http://www.stuffedashes.com/?p=635#comment-4183 I think your rss feed is broken, please fix! I think your rss feed is broken, please fix!

]]>